Alden Suite Hotel Splugenschloss Zurich

Too many decore, too less comfort for this price.... , breakfast is economy class.

how cozy the suit was and the staff was really friendly it made me feel special

its a bit expensive but it was really worth it

The entire staff were exceptionally friendly, professional,efficient and made us feel comfortable and welcomed immediately. We had booked two separate stays of one night each because we were travelling between each stay. The rooms(suites) we stayed in were very comfortable, beautifully furnished and very well appointed, as is the entire hotel. The only regret we had was that we didn't know just how pleasurable our stay would be and we didn't have the opportunity to stay longer at this wonderful hotel. If anyone is looking for a smaller, more intimate 5 star hotel in Zurich, this is the one to book! We will return to the Alden.

I found the service unfailingly excellent, polite, caring and generous

Friendly, helpful staff, lovely rooms and beds, good locality to the city centre

Staff were exceptional and went out of their way to make our stay comfortable and enjoyable.

staff very helpfull and the rooms very big and clean

Great hotel ,everthing great .

Fantastic spacious rooms and bathrooms Friendly helpful staff

very nice, spacious suite - good modern design. excellent bathroom with natural sunlight

no free wifi

Size of the Suites Excellent Staff Location

Lack of suitable alternatives due to lack of in house movies Not enough English speaking TV channels

Many things included -- not extra.

The room phone system is too complex.

Excellent staff

Breakfast was very poor, no schwarzbrot or really tasty bread, only the white, full-yeast unhealthy stuff. The salmon was not accompanied by anything, no lettuce, no tomato, no cucumber/gherkins, no avocado, not even olives!!! I was wondering if I should spread honey on it to give it some taste!. There was no freshly squeezed orange juice. For a 5-star hotel I was expecting more.

I normally spend a weekend in Zurich during November but this year decided to go earlier, less cold, and decided to stay different hotel. Normally I stay Beau au Lac but this time tried Alden for change, small luxury boutique hotel. Booked deluxe double room but have been upgraded to a lovely large room, living room with dining area and large bedroom with comfortable bed. The bathroom is huge with huge bath tub, separate shower area. All staff are courteous and friendly.We will stay again.

Terrific hotel, very friendly staff. Excellent rooms - very nice and modern. All un-alcolic drinks and snacks from the minibar where free, a nice fruit plate for free when we moved in. The dinner in the hotel restaurant is definitely worth the price, we especially recommend the meat - it melts in your mouth, very delicious. No problems with parking near the hotel. Check-in/Check-out was very quick. Room-service excellent. We loved it! Will definitely return